Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail and drop-off without signature. If you prefer delivery by Carrier with required signature, an additional cost will be applied, so please contact us before choosing this method.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

if you would like to return an item for replacement of refund, please contact us first, we offer a 14 day money back guarantee, provided the item is returned in a saleable condition, item must be returned at the customer's expense